FAQs – Seniors Tech Support Questions

What is Seniors Tech Line?

Seniors Tech Line is a phone-based support service that helps older adults with everyday technology challenges. Whether it’s sending a photo, joining a video call, or adjusting phone settings, we offer simple, step-by-step help — all over the phone, with no apps or downloads.

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Who is this service for?

 

It’s for seniors who need help with technology — and for family members who want to support them. If you or a loved one find technology confusing or frustrating, we’re here to help make it easier.

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How does it work?

 

Just call us when you need help. You’ll speak with a real person who patiently walks you through the steps. No bots, no waiting on hold, and no complicated systems.

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Do I need to download anything?

 

Nope. Nothing to download, install, or log into. We keep it as simple as possible — just pick up the phone and call.

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How much does it cost?

 

It’s just $9.99 per month. That gives you access to unlimited calls for help — whether it’s once a month or every week.

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Can I cancel anytime?

 

Yes — you can cancel whenever you like, no questions asked. There are no long-term contracts or hidden fees.